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B2B Program

Our modular furniture adapts, offering flexible, lasting solutions.

Submit Your Details

Our team will respond within 2 hours.

Plant Storage 2x5 Olive Green
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485527040 18347000725145319 6582616335315677689 n
485458961 18347000779145319 5332070329670760809 n
485367872 18347000761145319 6171309598069903339 n
485432777 18347000758145319 6092370456086960650 n
Haller Pricing
B2B PRICING
Exclusive Business Rates with Discounts up to 30%
Haller Installation
FREE INSTALLATION
Installed by experts, at no additional cost.
Haller Support
DEDICATED MANAGER
Personalized guidance with a dedicated manager by your side.
Haller Warranty
EXTENDED WARRANTY
Your investment, protected for 3 more years.

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CONTACT US

Terms & Conditions

Welcome to Arvhi. These Terms & Conditions (“Terms”) govern your use of our website arvhi.com, your purchase of our products, and any related services we provide. By accessing or using our site, you agree to these Terms.

About Us

Arvhi is an independent manufacturer and seller of modular furniture, including products compatible with or inspired by well-known designs. We are not affiliated with, authorized by, or endorsed by USM or any other brand. All product names and trademarks belong to their respective owners.

Eligibility

You must be at least 18 years old to make a purchase on our website.

Orders & Acceptance

  • All orders are subject to availability and acceptance by Arvhi.

  • We reserve the right to refuse or cancel any order at our discretion, including due to pricing errors, payment issues, or suspected fraudulent activity.

Product Descriptions

We make every effort to ensure that product descriptions, images, and specifications are accurate. However, slight variations may occur due to manufacturing processes, screen display differences, or material availability.

Pricing & Payment

  • All prices are listed in U.S. dollars unless otherwise stated.

  • We accept major credit cards, debit cards, and other payment methods shown at checkout.

  • Payment is required at the time of order placement.

Shipping & Delivery

  • Quick Ship Products: In-stock, estimated delivery within 7–14 business days in the continental U.S. (excluding Hawaii, Alaska, and U.S. territories).

  • Non–Quick Ship / Customizable Products:

    • Production Time: Estimated 1 week to manufacture your order.

    • Shipping Time: Once production is complete, delivery typically takes 5–7 weeks, depending on destination and shipping method.

    • Total Timeframe: Approximately 6–8 weeks from order confirmation to delivery.

    • Shipping Method: Standard ground shipping included. Expedited air shipping available at checkout for faster delivery after production.

  • International Shipping: Available to U.S., EU, and Asia. Quick Ship available for U.S. mainland only.

  • Delivery times are estimates and not guaranteed. We are not liable for delays caused by customs, weather, or carrier issues.

Returns & Refunds

  • Quick Ship & Non–Quick Ship Products: Returnable within 30 days of delivery; extended to 60 days for orders placed between Dec 20–Jan 31.

  • Customizable Products: Final sale — cannot be returned or refunded unless defective or damaged upon arrival.

  • Returned products must be unused, in original condition, and in original packaging.

  • For full details, see our Returns & Refunds Policy.

Damaged or Defective Items

If your product arrives defective, damaged, or missing parts:

  • Contact us within 7 days of delivery.

  • We will send replacement parts or a full replacement at no extra cost.

Intellectual Property

All content on our website — including images, text, designs, and logos — is the property of Arvhi or our content providers. You may not use our content for commercial purposes without permission.

Disclaimer of Warranties

Our products are provided “as is” without warranties of any kind, except as required by law. We do not guarantee that our products will meet your exact expectations or that website content is error-free.

Limitation of Liability

To the fullest extent permitted by law, Arvhi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms are governed by and construed under the laws of the State of California, without regard to conflict of law principles.

Dispute Resolution

Any disputes shall be resolved through binding arbitration in Los Angeles County, California, unless otherwise required by law.

Contact Information

If you have questions about these Terms, contact us:
Email: [email protected]
Phone: +1 (415) 879-9960
Address: 2570 W Pico Blvd, Los Angeles, CA 90006, United States

Privacy Policy

Last Updated: February 1, 2025

Arvhi (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website arvhi.com and when you purchase our products or services.

Information We Collect

We may collect the following types of information:

a. Personal Information You Provide to Us:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment processors)

b. Information Collected Automatically:
When you visit our website, we automatically collect certain information through cookies, pixels, and similar technologies, including:

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on our site

  • Referring website

    We use tools such as Google Analytics and Meta Pixel to collect this data for analytics and advertising purposes.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Communicate with you regarding your order, inquiries, or customer service requests

  • Send you marketing emails (with your consent)

  • Improve our website and product offerings

  • Show you relevant ads via platforms like Facebook and Instagram

  • Analyze website traffic and user behavior

Sharing Your Information

We do not sell your personal information to third parties.
We may share your information with:

  • Service providers (payment processors, shipping carriers, email marketing platforms, analytics providers) to perform business functions

  • Advertising partners (such as Meta and Google) for targeted advertising

  • Legal authorities if required by law

Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

  • Remember your preferences

  • Improve site performance

  • Measure the effectiveness of advertising campaigns

You can manage or disable cookies through your browser settings, though some site features may not function properly without them.

Your Privacy Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect and how we use it

  • The right to request deletion of your personal information (subject to certain exceptions)

  • The right to opt out of the sale of personal information (we do not sell personal information)

  • The right to non-discrimination for exercising your rights

To exercise your CCPA rights, please contact us at: [email protected].

Email Marketing

If you subscribe to our emails, you may receive promotional messages from us.
You can opt out at any time by clicking the “unsubscribe” link in our emails.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:
Email: [email protected]
Address: 2570 W Pico Blvd, Los Angeles, CA 90006, United States

Refund & Returns Policy

At Arvhi, your satisfaction is our priority. This Returns & Refunds Policy explains how returns, exchanges, and replacements work for our products.

Return Eligibility

We offer returns on most items under the conditions below:

a. Quick Ship Products

  • Can be returned within 30 days of delivery.

  • Holiday Extension: Orders placed between December 20 and January 31 can be returned within 60 days of delivery.

b. Non–Quick Ship Products

  • Can be returned within 30 days of delivery.

  • Holiday Extension: Orders placed between December 20 and January 31 can be returned within 60 days of delivery.

c. Customizable / Made-to-Order Products

  • Non-returnable and non-refundable because they are made specifically for you.

  • Exception: If the product arrives defective, malfunctioning, or with broken parts, we will send a replacement at no cost and ensure your satisfaction.

Condition of Returned Items

  • Items must be returned in original condition, unused, and with all original packaging.

  • We may refuse a return if the product shows signs of wear, damage, or alteration.

Return Process

  • Contact our customer support at [email protected] or Live Chat or +1 (415) 879-9960 to request a return authorization.

  • Once approved, we will provide return instructions and shipping details.

  • Refunds will be issued to the original payment method within 5–10 business days after we receive and inspect the returned item.

Shipping Costs for Returns

  • For eligible returns within the United States and European countries, we will provide a return label at no cost ($0).

  • Expedited shipping fees are non-refundable.

Defective or Damaged Items

If your item arrives defective, damaged, or with missing parts:

  • Contact us within 7 days of delivery.

  • Provide photos or videos of the issue for faster resolution.

  • We will send replacement parts or a full replacement unit at no additional cost.

Questions

If you have any questions about returns, exchanges, or replacements, please contact us:
Email: [email protected]
Phone: +1 (415) 879-9960