Welcome to Arvhi. These Terms & Conditions (“Terms”) govern your use of our website arvhi.com, your purchase of our products, and any related services we provide. By accessing or using our site, you agree to these Terms.
About Us
Arvhi is an independent manufacturer and seller of modular furniture, including products compatible with or inspired by well-known designs. We are not affiliated with, authorized by, or endorsed by USM or any other brand. All product names and trademarks belong to their respective owners.
Eligibility
You must be at least 18 years old to make a purchase on our website.
Orders & Acceptance
- All orders are subject to availability and acceptance by Arvhi.
- We reserve the right to refuse or cancel any order at our discretion, including due to pricing errors, payment issues, or suspected fraudulent activity.
Product Descriptions
We make every effort to ensure that product descriptions, images, and specifications are accurate. However, slight variations may occur due to manufacturing processes, screen display differences, or material availability.
Pricing & Payment
- All prices are listed in U.S. dollars unless otherwise stated.
- We accept major credit cards, debit cards, and other payment methods shown at checkout.
- Payment is required at the time of order placement.
Shipping & Delivery
- Quick Ship Products: In-stock, estimated delivery within 7–14 business days in the continental U.S. (excluding Hawaii, Alaska, and U.S. territories).
- Non–Quick Ship / Customizable Products:
- Production Time: Estimated 1 week to manufacture your order.
- Shipping Time: Once production is complete, delivery typically takes 5–7 weeks, depending on destination and shipping method.
- Total Timeframe: Approximately 6–8 weeks from order confirmation to delivery.
- Shipping Method: Standard ground shipping included. Expedited air shipping available at checkout for faster delivery after production.
- International Shipping: Available to U.S., EU, and Asia. Quick Ship available for U.S. mainland only.
- Delivery times are estimates and not guaranteed. We are not liable for delays caused by customs, weather, or carrier issues.
Returns & Refunds
- Quick Ship & Non–Quick Ship Products: Returnable within 30 days of delivery; extended to 60 days for orders placed between Dec 20–Jan 31.
- Customizable Products: Final sale — cannot be returned or refunded unless defective or damaged upon arrival.
- Returned products must be unused, in original condition, and in original packaging.
- For full details, see our Returns & Refunds Policy.
Damaged or Defective Items
If your product arrives defective, damaged, or missing parts:
- Contact us within 7 days of delivery.
- We will send replacement parts or a full replacement at no extra cost.
Intellectual Property
All content on our website — including images, text, designs, and logos — is the property of Arvhi or our content providers. You may not use our content for commercial purposes without permission.
Disclaimer of Warranties
Our products are provided “as is” without warranties of any kind, except as required by law. We do not guarantee that our products will meet your exact expectations or that website content is error-free.
Limitation of Liability
To the fullest extent permitted by law, Arvhi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Governing Law
These Terms are governed by and construed under the laws of the State of California, without regard to conflict of law principles.
Dispute Resolution
Any disputes shall be resolved through binding arbitration in Los Angeles County, California, unless otherwise required by law.
Contact Information
If you have questions about these Terms, contact us:
Email: [email protected]
Phone: +1 (415) 879-9960
Address: 2570 W Pico Blvd, Los Angeles, CA 90006, United States